Privacy Policy
Last Updated: July 2026
At Craft IRL Studio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit craftirl.com, place an order, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Name
- Email address
- Shipping address
- Billing address
- Phone number (if provided)
Order Information
- Products purchased
- Order history
- Personalization details
- Shipping preferences
Payment Information
Payments are securely processed through trusted third-party payment providers. We never store your full credit card information.
Website Usage Information
Like most websites, we automatically collect certain information including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referring website
This information helps us improve our website and shopping experience.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Create personalized products
- Communicate about your order
- Provide customer support
- Improve our website and products
- Detect fraud and protect our business
- Send promotional emails (only if you choose to receive them)
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember items in your shopping cart
- Save your preferences
- Analyze website traffic
- Improve website performance
You can disable cookies through your browser settings, although some features of the website may not function properly.
Third-Party Services
To operate our business, we work with trusted third-party providers, including:
- Shopify (website platform)
- Payment processors
- Shipping carriers
- Analytics providers
- Marketing platforms
These providers only receive the information necessary to perform their services and have their own privacy policies.
Marketing Communications
If you subscribe to our newsletter, we may occasionally send updates about:
- New products
- Promotions
- Sales
- Product launches
You can unsubscribe at any time using the link included in every email.
How We Protect Your Information
We take reasonable security measures to protect your personal information.
While no method of online transmission is 100% secure, we work with trusted providers and industry-standard security practices to keep your information safe.
Your Rights
Depending on where you live, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing emails
- Request a copy of your personal data
To make a request, please contact us using the information below.
Data Retention
We retain your information only as long as necessary to:
- Complete your order
- Meet legal and tax obligations
- Resolve disputes
- Maintain business records
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Craft IRL Studio